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City Bank

4.9
  • Banks
  • Lubbock, TX

About this business

FinanceBanks

Since 1941, City Bank has been committed to offering its customers revolutionary products and services to stay in touch with their needs. Through this commitment, City Bank offers additional banking services including mortgage lending, trust, investments, indirect lending, and private banking. 

Location details

5219 City Bank Pkwy, Lubbock, TX, 79407, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 4:00 p.m.
Tue9:00 a.m. to 4:00 p.m.
Wed9:00 a.m. to 4:00 p.m.
Thu9:00 a.m. to 4:00 p.m.
Fri9:00 a.m. to 4:00 p.m.
SatClosed
SunClosed
4.9131 reviews
Select a rating
Cade Holt's profile image
Cade Holt 
recommend  Recommended
3 years ago

Great place to bank! Highly recommend! 

Business response:

Thank you for the recommendation. We appreciate you!  

Julie Curl's profile image
Julie Curl 
recommend  Recommended
4 years ago

I refinanced my mortgage with Lori Falk. She was so professional, knowledgeable and helpful through the entire process. I would definitely recommend City Bank and Lori Falk to anyone. 

Kimberly Rogers Ewell's profile image
Kimberly Rogers Ewell 
recommend  Recommended
4 years ago

Worked with Waylon Themer at the Forney branch for a PPP loan. Submitted my application Friday, April 3. Received approval on Monday, April 6 awaiting closing documents and funding. Leeann from Lubbock called Saturday, April 11th to forward forMs to be signed. Last signed form submitted 8 pm April 12th. Money deposited in my account Monday, April 13! Way to go City Bank. Best service ever!!!!!👍 

Business response:

Thank you for the review, Kimberly! We are working diligently on the PPP loans and are glad to hear your feedback! 

Olema Islas's profile image
Olema Islas 
recommend  Recommended
5 years ago

We went to open an account today and were treated phenomenal. Courtney and Jordan were super sweet and provided excellent customer service! Thank you! 

Business response:

Thank you for the feedback! We think they're pretty great too! 

Tyler Terry's profile image
Tyler Terry 
recommend  Recommended
5 years ago

Just purchased a house, Mallory Mcendree and the rest of the City Bank team we’re amazing! Very helpful and kind, if anyone is thinking about buying a home go see Mallory! 

Business response:

Thanks for the review, Tyler! We agree that Mallory and team are amazing! 

Jeff Tindel's profile image
Jeff Tindel 
recommend  Recommended
5 years ago

I recently took out a loan with City Bank. Throughout this process, Andrea and Kyndra were helpful, patient and willing to listen to and address my concerns. The entire process was as painless as possible. Now that the loan has closed I still get answers to any questions that arise and the professionalism continues to be shown. Thank you Andrea and Kyndra 

Business response:

Thank you Jeff! We appreciate you taking time to recommend City Bank and for your words of praise for Kyndra Watson and Andrea Hambright. We will relay them to their supervisors as well! Have a great day! 

Marie Weeks's profile image
Marie Weeks 
recommend  Recommended
6 years ago

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Tanji Sexton-Obenhaus's profile image
Tanji Sexton-Obenhaus 
recommend  Recommended
6 years ago

We have been banking here for so many years. Love it and never had any problems. 

Rocky Handren Hamilton's profile image
Rocky Handren Hamilton 
recommend  Recommended
6 years ago

Frequently asked questions about City Bank

How is City Bank rated?

City Bank has a 4.9 star rating with 131 reviews. 

When is City Bank open?

City Bank is open now. It will close at 4:00 p.m.