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City Bank

4.8
  • Banks
  • Lubbock, TX

About this business

FinanceBanks

Since 1941, City Bank has been committed to offering its customers revolutionary products and services to stay in touch with their needs. Through this commitment, City Bank offers additional banking services including mortgage lending, trust, investments, indirect lending, and private banking. 

Location details

8009 University Ave, Lubbock, TX, 79423, United States

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WeekdayScheduleStatus
Mon8:30 a.m. to 4:00 p.m.
Tue8:30 a.m. to 4:00 p.m.
Wed8:30 a.m. to 4:00 p.m.
Thu8:30 a.m. to 4:00 p.m.
Fri8:30 a.m. to 4:00 p.m.
SatClosed
SunClosed
4.811 reviews
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Josh Bontke 
2 months ago

Mia did an amazing job!! So kind and made things happen. Thank you! 

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Rita Elliott 
4 months ago

Incompetent person at the front desk...branch manager was aware of the issue and stayed in his office! There are too many other options. 

Lauren Motloch's profile image
Lauren Motloch 
2 years ago

12/30/2022 Buyer beware. Do your research online before you pick a new bank….I am new to Lubbock and went to the City Bank location on University Avenue to open an new account. I will be taking my business elsewhere after a horrible experience. I worked with Zaira and either she did not know anything about the different accounts, or she conveniently left out the details. When I asked her basic questions she pulled out her manual but still gave me incorrect information and could not answer my questions. Most of the employees... read more

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Dkade97 
4 years ago

While typically the bank itself is fine, but you have to, “break it down Barney style” to the employees working there for even the most mundane of transactions, every time I deposit a check with them I HAVE to tell them to memo post it; now is the third time I’ve told them to memo post a check and they have not but by the time I get off work I can’t call the bank to get the dispute fixed leaving me and presumably other people screwed over with no money and bills to pay then overdraft fees untill they open on Monday. It’s one... read more

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Maria Alaniz 
7 years ago

I Love This Bank, I'm Greeted Every Time I Walk In, The Tellers Are Amazingly Sweet. I Have Never Had Trouble Cashing A Check Or Depositing Money. I Would Definitely Recommend City Bank To Family Members And Friends. 

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Frequently asked questions about City Bank

How is City Bank rated?

City Bank has a 4.8 star rating with 11 reviews. 

When is City Bank open?

City Bank is closed now. It will open on Monday at 8:30 a.m.