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City Bank

4.8
  • Banks
  • Lubbock, TX

About this business

FinanceBanks

Since 1941, City Bank has been committed to offering its customers revolutionary products and services to stay in touch with their needs. Through this commitment, City Bank offers additional banking services including mortgage lending, trust, investments, indirect lending, and private banking. 

Location details

611 University Ave, Lubbock, TX, 79401, United States

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WeekdayScheduleStatus
Mon8:30 a.m. to 4:00 p.m.
Tue8:30 a.m. to 4:00 p.m.
Wed8:30 a.m. to 4:00 p.m.
Thu8:30 a.m. to 4:00 p.m.
Fri8:30 a.m. to 4:00 p.m.
SatClosed
SunClosed
4.810 reviews
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Jenise Ponciano's profile image
Jenise Ponciano 
9 months ago

VERY Disappointed in this bank! Wont be recommending this bank to anyone and will tell my experince to people who ever ask about this bank. The manager is also no help and is rude. Before they sign you up for anything make sure not to just take their word but read every single page and line before you sign anything. 10+ years with this bank and they have treated us like we are liars and like they dont care and that speaks alot! We have also been lied to in our face, we never had any problems but the first problem that happen... read more

Andrew Young's profile image
Andrew Young 
a year ago

I have a home improvement loan with City Bank. As a lot of individuals do, I manage and pay my loan online. For the past THREE YEARS I have had to deal with their online banking which is - kindly, according to my opinion - of late 1990's to early 2000's technology. Specifically, every time I try to make a "principal only" payment, while my regular payment due date is a month or more ahead, they deduct an interest payment (and not a small one) and push my regular due date payment ahead. Each time I complain; in some cases th... read more

Catherine Bruns's profile image
Catherine Bruns 
3 months ago

DO NOT GO HERE. THEY STEAL YOUR MONEY. IM JUSY WARNING YOU!!!!! 

Melissa Licon's profile image
Melissa Licon 
8 years ago

I have always had satisfactory service, respect and courtesy. They always ask for ID and passwords which is expected due to fraud and people trying to steal identities. I get upset if they don't ask for my ID or password because anyone would be able to get into my account. There is always parking space available considering there is restaurants all around. Thank You for your service of 10+ years. 

Dylan A's profile image
Dylan A 
8 years ago

The jerk of a manager tried to have my truck towed while I was eating lunch with my family at chilli's. The parking lot had maybe 6 cars in it and 3 of them were my family's. He has nothing better to do but cost people money by having there vehicle towed. I do not recommend banking with them. I know I never will. 

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Frequently asked questions about City Bank

How is City Bank rated?

City Bank has a 4.8 star rating with 10 reviews. 

When is City Bank open?

City Bank is closed now. It will open at 8:30 a.m.