City Bank

Patty Parton 

on Google

2 weeks ago

NOT EVEN WORTH ANY STAR IN MY BOOKS!! Banking people BEWARE!!! These people are SUPER-SCANDALOUS!! Booked a room in Austin, told motel did not have ID since from out of town, so they gave me confirmation # thru email to use to at registration. Then didn't honor giving key to the room without ID after they got my money. Called CITIBANK explained what happened to get charges refunded bc I didn't stay there and was told sure no problem charges would be reimbursed. Then 7-10 days later got a letter saying they aren't able to tha... read more

E M 

on Google

a month ago

I'm really disappointed in this bank and their customer service. I have banked with Citybank for over 13 years. I have my business bank account and personal bank account and savings with them. I dont know what it is about this branch but the tellers are rude and some of the staff. They dont seem happy or happy to help you. I'm going to quit coming to this location. The one on Milwaukee is way better as far as customer service. 

Karen T 

on Google

a month ago

Great location! Highly recommend. Taylor helped with getting me a new debit card when I had fraud on mine. He made the process easy and helped me get back to spending! 

Joshua E 

on Google

4 weeks ago

This bank opposes freedom of religion. Do not bank here. Find a bank that supports our nation rather than this one fighting to see it fall. 

Deanna Allamon 

on Google

7 years ago

When I lost my debit card while doing some shopping, I popped into the Kingsgate branch because it was close. They quickly had one team member to Hot Card my lost card and another team member get me a new one. It was like making a pit stop with a race car! I was out of the branch and back to my shopping in just a few minutes. These guys really know the meaning of team work. Thank you so much.