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City Bank
- Banks
- El Paso, TX
About this business
Since 1941, City Bank has been committed to offering its customers revolutionary products and services to stay in touch with their needs. Through this commitment, City Bank offers additional banking services including mortgage lending, trust, investments, indirect lending, and private banking.
Location details
7901 N Mesa St, El Paso, TX, 79922, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 4:00 p.m. | |
| Tue | 9:00 a.m. to 4:00 p.m. | |
| Wed | 9:00 a.m. to 4:00 p.m. | |
| Thu | 9:00 a.m. to 4:00 p.m. | |
| Fri | 9:00 a.m. to 4:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
I got a check from this bank and thought it would be just easier to cash it physically with them. Worst mistake. Check came under my name as well as the name of my wife. The lady told me I needed both signatures. Got both our signatures on the check. Came by today, now saying that both people need to be present. We work different schedules, make it impossible to go at the same time. The lady told me that if I didn’t like it, to go to my bank. Sure did! and I can tell you that I will never consider them for business just for ... read more
Applied for a mortgage - zero communication from the mortgage consultant, no email (other than automated), no phone call, no text, no response to my voicemail. Checked the site and said my application was closed with no explanation. I went here because the Texas Veterans Land Board has them listed as a preferred lender. Go somewhere else if you want a mortgage, there’s more lenders who work with VLB.
I love that they are never too busy. I can usually always pull up to a drive thru lane and transact. Not like B of A, or West Star where I have waited 45mins in line before!
I have been in business since 2007, this is definitely one of the worse ever bank I ever worked with, the tellers/ employees does not care about the customers and when you tell them you will be closing the account, this bank does not even try to see how they can resolve your concerns, the employee/ tellers will jump on the willingness to help you close the account asap rather than looking into your complains. Read below from one of their horrible service rep Mr. Nnah, Mr. Nnah, After looking at your account further, with the... read more
Love the staff. They are always friendly, professional and quick. Whenever our business is lacking something they always meet our needs in a timely manner. Chirs is amazing! 10 out of 10 service from everyone.
Frequently asked questions about City Bank
How is City Bank rated?
City Bank has a 5 star rating with 5 reviews.
When is City Bank open?
City Bank is open now. It will close at 4:00 p.m.