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City Bank
- Banks
- Forney, TX
About this business
Since 1941, City Bank has been committed to offering its customers revolutionary products and services to stay in touch with their needs. Through this commitment, City Bank offers additional banking services including mortgage lending, trust, investments, indirect lending, and private banking.
Location details
771 E US Hwy 80, Suite 100, Forney, TX, 75126, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 4:00 p.m. | |
| Tue | 9:00 a.m. to 4:00 p.m. | |
| Wed | 9:00 a.m. to 4:00 p.m. | |
| Thu | 9:00 a.m. to 4:00 p.m. | |
| Fri | 9:00 a.m. to 4:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
This may be an isolated case, but worst experience ever, little short of incompetence, 40 plus day closing, from lender to underwriting to branch manager, not to mention when I called the bank, they had no clue who to transfer me to. They dealt with an appraisal issue 20 days later after appraisal was done, leaving client paying penalties and maybe losing both earnest and deal completely. Seek another place for your Morgage loan
I absolutely love working with this bank. The staff is so helpful and friendly. Communication is outstanding. This is like banking used to be - small group of employees with lots of personal service. Tish Sims is the standard that all banking personnel should aspire to. This is honestly the best part of being in Forney!
I have Banked with City Bank since I was sixteen with my first job in fast food. I have long since moved on to other things but I trust no bank more with my account. These guys are some of the most professional and polite people I know. They even agreed to help me finance my second motorcycle at a fair rate of interest when all other lenders wanted to screw me. If you looking for a family vibe from your Bank you want City Bank.
I have been banking here for about 8 years now, I love this bank, they really care about their customers. They are very friendly and never have long lines. One day I was about to incur an overdraft. They gave me a call right away and asked if I would like to move some money around to avoid the charge. I almost fell out of my chair. Yes yes yes... Wow! That's what I call customer service. Also, they reimburse all ATM charges from other banks. They really bend over backwards to make sure you don't incur excessive charges, over... read more
Worst Bank- We have been members for over 10 years. We have an unauthorized transaction on our account. They tell me I have to drive to the branch to sign a form. When I arrive at the branch I find out this could have been done through email. I was told the money would be returned that day by the branch manager and her assistant. Three days later and they still haven't done anything. Jennifer gave me her card to contact her with any questions but she has been in 'meetings' the last 2 days.
Frequently asked questions about City Bank
How is City Bank rated?
City Bank has a 4.8 star rating with 22 reviews.
When is City Bank open?
City Bank is open now. It will close at 4:00 p.m.