This profile has been claimed by the business owner or representative.
Amarillo National Bank
- Banks
- Amarillo, TX
About this business
Location details
2401 S Grand St, Amarillo, TX, 79103, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 5:00 p.m. | |
| Tue | 9:00 a.m. to 5:00 p.m. | |
| Wed | 9:00 a.m. to 5:00 p.m. | |
| Thu | 9:00 a.m. to 5:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 9:00 a.m. to 12:00 p.m. | |
| Sun | Closed |
I interacted with a staff member Rosie Santos the supervisor for customer service, whose behavior was not only dismissive but also unnecessarily rude. Throughout our conversation, she insisted that her approach was the only valid option, refusing to listen to our concerns or consider alternative solutions and laughing in our faces. Literally. As a customer, I expect to be treated with courtesy and respect, especially when discussing financial matters that are important to me. Instead, we felt belittled and unheard. The int... read more
I’ve been banking with them for about 7 years and I’m very pleased. Everyone at any of the locations are always so nice and patient. When you walk in you’re warmly greeted and helped as soon and possible. I’ve had minimal issues the whole time I’ve used them. My husband and I decided to open a separate bank account just for our house payment, bills and other things like that and I’m so glad we ended up here for that. We were going to try Happy State Bank, but we were treated very poorly there so we ended up coming back here ... read more
Never waited so long in line at any other branch, late to work, over 20min wait, they need someone at the windows more proficient, I understand they have new trainees but someone needs to ensure it's being done in more proficient manner and step up the service. 8m in trouble now😢😡
Good luck getting great customer service here!! This branch has run down so much!! I want to say I would have gave this branch 5 stars 5-7 years ago, but now they have the SLOWEST people there they don't greet anyone at the driver ups. I asked for a money order and they gave me cash. So I went to Amigos since the money orders were cheaper there SORRY, NOT SORRY... They should start fresh with NEW management FAST because this place is TERRIBLE!!!!!
Wonderful people very friendly. You always have someone answer the phone. No press this number.
Frequently asked questions about Amarillo National Bank
How is Amarillo National Bank rated?
Amarillo National Bank has a 3.8 star rating with 49 reviews.
When is Amarillo National Bank open?
Amarillo National Bank is closed now. It will open at 9:00 a.m.