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Amarillo National Bank
- Banks
- Amarillo, TX
About this business
Location details
2401 S Grand St, Amarillo, TX, 79103, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 5:00 p.m. | |
| Tue | 9:00 a.m. to 5:00 p.m. | |
| Wed | 9:00 a.m. to 5:00 p.m. | |
| Thu | 9:00 a.m. to 5:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 9:00 a.m. to 12:00 p.m. | |
| Sun | Closed |
I interacted with a staff member Rosie Santos the supervisor for customer service, whose behavior was not only dismissive but also unnecessarily rude. Throughout our conversation, she insisted that her approach was the only valid option, refusing to listen to our concerns or consider alternative solutions and laughing in our faces. Literally. As a customer, I expect to be treated with courtesy and respect, especially when discussing financial matters that are important to me. Instead, we felt belittled and unheard. The int... read more
I’ve been banking with them for about 7 years and I’m very pleased. Everyone at any of the locations are always so nice and patient. When you walk in you’re warmly greeted and helped as soon and possible. I’ve had minimal issues the whole time I’ve used them. My husband and I decided to open a separate bank account just for our house payment, bills and other things like that and I’m so glad we ended up here for that. We were going to try Happy State Bank, but we were treated very poorly there so we ended up coming back here ... read more
Wonderful people very friendly. You always have someone answer the phone. No press this number.
Good luck getting great customer service here!! This branch has run down so much!! I want to say I would have gave this branch 5 stars 5-7 years ago, but now they have the SLOWEST people there they don't greet anyone at the driver ups. I asked for a money order and they gave me cash. So I went to Amigos since the money orders were cheaper there SORRY, NOT SORRY... They should start fresh with NEW management FAST because this place is TERRIBLE!!!!!
Best bank ever! I have been with them for over 40 something years,and wouldn't change for anything! They go above and beyond for you! Thank you ANB!
Frequently asked questions about Amarillo National Bank
How is Amarillo National Bank rated?
Amarillo National Bank has a 3.8 star rating with 48 reviews.
When is Amarillo National Bank open?
Amarillo National Bank is closed now. It will open tomorrow at 9:00 a.m.